Welcome to Kingston upon Thames Car Hire. These Terms of Service govern your use of our website and vehicle rental offerings. By utilizing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This agreement outlines the specific terms, conditions, insurance provisions, and any associated fees, along with your obligations during the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To hire a vehicle in Kingston upon Thames, you must be at least 21 years of age, though age restrictions can differ based on the vehicle type, with potential extra fees for drivers under 25. A valid, full driving licence suitable for the vehicle category is required and must be held for the duration specified in your Rental Agreement. You will need to present valid identification and proof of your current address, along with payment details and a security deposit. Any other requirements outlined in the Rental Agreement must also be met.
3. Reservations and Payments
- Reservations can be made via our website, by telephone, or directly at our Kingston upon Thames office. A deposit may be needed to confirm your booking. The remaining balance and security deposit are generally required upon collecting your vehicle. All pricing is listed in British Pounds (£) and includes VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment platforms.
Vehicle Pickup and Drop-off
- At the time of collection in Kingston upon Thames, a thorough inspection of the vehicle is required. Please report any pre-existing damage immediately. A vehicle condition report will be completed and signed to document the vehicle's state. When returning the vehicle, it must be in the same condition as when collected, considering normal wear and tear. Any new damage will be evaluated and billed accordingly. Ensure the fuel level matches that of the collection; refueling fees will apply if the level is lower. Late returns may attract extra charges, so please contact us promptly if delays are anticipated. You will be liable for any parking fines, traffic violations, or associated charges incurred during the rental period, in addition to an administration fee.
Insurance and Liability in Kingston
- All rentals come with basic third-party insurance as standard. Detailed coverage information and excess amounts will be outlined in your Rental Agreement. Other insurance options may be available to further limit your financial responsibility. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the insurance excess, unless additional coverage is purchased. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or missed reservations may incur additional fees.
7. Restricted Activities
Prohibited Vehicle Uses
- Use of the vehicle for any unlawful activities is prohibited. Engaging in racing, rallying, off-roading, or similar risky behaviors is not allowed. Transporting hazardous materials is strictly forbidden. Sub-letting the vehicle or permitting unauthorized drivers is not permitted. Driving while impaired by alcohol or drugs is unacceptable. The vehicle must not be used for purposes outside its intended design, nor should passenger or weight limits be exceeded. Operating the vehicle beyond the agreed geographical boundaries without proper authorization is also prohibited.
Breach of these terms may lead to rental cancellation and fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire in Kingston upon Thames is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the amount you paid for the rental in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence or for fraudulent activities.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will fall under the jurisdiction of the relevant courts in this region.
10. Amendments to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon publication on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Kingston upon Thames Car Hire
Riverside Way, Kingston upon Thames KT2 5BS, United Kingdom
Contact Number::
443332100115